Managed Services

Our approach to Managed Services is to take responsibility for every aspect of your IT environment, to ensure it runs as efficiently and effectively as possible. We offer flexible solutions and innovative delivery methods customized to every business, whatever the size, budget and need.
In addition our highly-trained, certified IT professionals are equipped with the know-how and experience to serve a broad suite of products from different vendors.

Below are the Dice Technology (M) Sdn Bhd Managed Services can help your organization eliminate downtime, reduce IT costs and focus on its core competencies:-

  • Infrastructure Services
  • Office Support Services

Infrastructure Services

Integration of different technologies and escalating demand for high availability IT services to support business operations pose constant challenges to IT departments, such as the need for additional IT staffing and training.

Our infrastructure managed services cover a wide range of technologies, including servers, storage, software, networks, and security. You can rest assured that your IT infrastructure is in good hands and get back to the business of business.

Office Support Services

Regular IT Support Service

With Regular IT Support Service, a dedicated, qualified Dice Technology (M) Sdn Bhd technical manager will act as the single point of contact for ongoing service reviews and problem escalation.

Clients will enjoy regular, consistent support for all their IT systems without having to go to the expense of employing a full-time technician.

On-Call IT Support Service

Dice Technology (M) Sdn Bhd one-stop IT support solution that delivers rapid problem resolution for all IT systems, software and applications. It addresses end-user problems, infrastructure issues, and the challenges of project implementation.

When a problem is reported, our frontline IT Helpdesk agents will record and diagnose the case. They will then route the problem to Dice Technology (M) Sdn Bhd specialists/field engineers for remote or even onsite problem resolution.


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Services Overview

Dice Technology is committed to provide you the best customer service experience

Contact Us

Address:No.9-2, Tingkat 2, Dataran Mentari,
                         Jalan PJS 8/10, 46100 Petaling Jaya
Telephone:03 5612 1840
FAX:03 5612 6809
E-mail: surrendran@dice-technology.com